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Digital Ticket Transfer Issues

So, I transferred my two season tickets for the Ewston game today to someone else through the process required by texastech.com, and the other person did not receive them. My account is now showing that I no longer have the tickets. The ticket office is closed today, and I have no idea what to do to have the tickets retransferred. Has this ever happened to anyone on the board?

Also, who tf made the call to close the ticket office on gameday Saturdays?
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