Has anybody ever tangled with this company?
I just moved my business to a new platform and without knowing that DocuSign was already provided as a part of my tech package, my assistant signed me up for corporate annual DocuSign subscription. I did sign the contract, however, I emailed the rep 11 days afterwards to tell them that I am already paying for their service under my tech package.
They keep billing me and threatening to send me to collections for $2840. I've kindly explained the situation and they keep sending the bills and emails.
My concern is my credit will be ruined and I'll have to report it on my professional ethics reporting.
I have never in my life dealt with a company that behaves this way.
Open to opinions.
I just moved my business to a new platform and without knowing that DocuSign was already provided as a part of my tech package, my assistant signed me up for corporate annual DocuSign subscription. I did sign the contract, however, I emailed the rep 11 days afterwards to tell them that I am already paying for their service under my tech package.
They keep billing me and threatening to send me to collections for $2840. I've kindly explained the situation and they keep sending the bills and emails.
My concern is my credit will be ruined and I'll have to report it on my professional ethics reporting.
I have never in my life dealt with a company that behaves this way.
Open to opinions.
