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Big green egg from a raider

I bought mine through Factory Builder Stores through a guy on here but I can't remember his username. IIRC he's out of Austin but hooked me up with a discount to purchase in DFW. Hopefully he'll see this thread or someone else knows who I'm talking about.
 
Steven is the guy but I don't know his handle either. I emailed him a link to this thread so hopefully he will see it and reply.

He hooked me up in SA.
 
To keep from starting a new thread...my fire ring (not the box at the bottom) cracked in two, do I have to go through BGE to get a replacement or is that something I can do through Factory Builder Stores?
 
To keep from starting a new thread...my fire ring (not the box at the bottom) cracked in two, do I have to go through BGE to get a replacement or is that something I can do through Factory Builder Stores?
Go through big green egg. They'll send you a replacement in just a few days. Some of the best customer service out there.
 
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